LapCom FAQs

What is the LapCom platform?

LapCom is an e-commerce platform specialized in selling imported laptops with the best specifications and with various famous brands (Dell, HP, Lenovo, in addition to selling all laptop accessories.

What kind of products are sold on LapCom?

Imported laptops and their accessories are sold.

How to register on LapCom?

Click "Login" on the left side of the top of the LapCom page and enter all the required information.

What do I do if I forgot the password?

Click on the login button in the left corner of the LapCom page, then click on the “Forgot your password” button, enter your email, and an email will be sent to your email with how to reset your password.

How to track my order ?

From the main page, from the top on the left side, click on the order tracking button, then enter the order code and all the information about the order will appear.

How to return the product?

When returning, the following steps must be followed: Login, click on purchase orders, select the goods you want to return, specify a detailed reason for the return, and then choose the refund method, which will be the same as the payment method.

When can the product be returned?

All products can be returned in certain cases within 14 days from the date of receipt.

Can the item be returned after the return period has expired?

The commodity cannot be returned after the expiry of the specified period for return, and in the case of a warranty, you can go to the agent or the maintenance center of the commodity.

How is the purchase amount refunded?

After the returned product is examined and accepted, the inspection period may reach 8 days from the date of receipt. After completing the inspection process, LapCom sends a message to your e-mail that you can refund the amount paid, according to the payment method, the amount will be refunded, but if it is a purchase voucher, no It can be exchanged for cash back.